Client success and support

Recorded Future offers comprehensive services from our team of intelligence experts to deliver immediate and ongoing value to our clients. Maximize your security intelligence investment at every step of the journey with our dedicated onboarding program, expert client success and consulting resources, and on-demand support, training, and practitioner community.

Client Success and Support

Your partner in deploying intelligence across the enterprise


Unleash the full potential of the powerful tools Recorded Future has to offer right from the beginning with help from your dedicated Onboarding Project Manager. Your tailored onboarding plan is designed to fit your organization’s business objectives and security goals in order to help you quickly realize tangible security outcomes while setting you up for long-term success.

Customer Success

With tons of resources at your fingertips including best practice playbooks on what to do when alerts hit your inbox to power, industry-relevant queries, you’ll be set up for success with Recorded Future. Your Customer Success Manager is there for you every step of the way with useful resources and recommendations for tuning your implementation to maximize actionable intel, saving you time and effort on tricky investigations.

Intelligence Consulting Services

Work hand-in-hand with our Intelligence Consultants to define and refine your intelligence requirements, strengthen your security posture, develop your organizational maturity, and track measurable outcomes. Recorded Future’s Consulting Services provides hands-on workshops on a wide variety of security topics personalized to your organization’s most pressing threats.

Recorded Future University: Training and eLearning

We offer best-in-class training and education through engaging online workshops and courses that demonstrate the power of applying Recorded Future intelligence where you need it most. Develop your skills as a security practitioner at your own pace through Recorded Future University’s extensive online library or go beyond and become a Certified Analyst!

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