CVSS 3.1 Score 7.5 of 10 (high)


Published Jan 29, 2024
Updated: Feb 2, 2024
CWE ID 532


CVE-2024-23791 is a cyber vulnerability that affects the OTRS software versions 7.0.X through 7.0.48, 8.0.X through 8.0.37, and 2023.X through 2023.1.1. This vulnerability allows for the insertion of debug information into log files during the building of the elastic search index, which can lead to the reading of sensitive information from articles. The potential danger to organizations is high, as it can result in the exposure of confidential information. To remediate this vulnerability, users should update their OTRS software to a version that is not affected by this issue.

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