CVSS 3.1 Score 4.8 of 10 (medium)


Published Jun 5, 2024
Updated: Jun 6, 2024


CVE-2024-20405 is a vulnerability in Cisco Finesse's web-based management interface that could allow an unauthenticated attacker to perform a stored XSS attack by exploiting an RFI vulnerability. The vulnerability occurs due to insufficient validation of user-supplied input for specific HTTP requests. An attacker can exploit this by convincing a user to click on a crafted link, potentially leading to the execution of malicious script code or unauthorized access to sensitive information. The affected products include various versions of Cisco Finesse and other related software. To remediate the vulnerability, it is recommended to apply the necessary updates and patches provided by Cisco. This vulnerability poses a medium risk with a base score of 4.8 out of 10 according to CVSS v3.1, requiring high privileges and user interaction over the network.


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