CVSS 3.1 Score 9.8 of 10 (high)


Published Nov 23, 2023
Updated: Nov 30, 2023


CVE-2023-49214, also known as Usedesk chat template injection vulnerability, affects Usedesk before version 1.7.57. This vulnerability allows an attacker to inject malicious code into chat templates. The risk score for this vulnerability is 66, with a base severity of critical and a base score of 9.8 out of 10. The potential danger to an organization includes high integrity and confidentiality impact, as well as high availability impact. The exploitability score is rated at 3.9 out of 10. It is important for organizations using Usedesk to update to version 1.7.57 or later to remediate this vulnerability and prevent potential attacks that could compromise their systems and data.

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