CVE-2023-47247

Summary

CVE-2023-47247 is a vulnerability affecting SysAid On-Premise versions prior to 23.3.34. This issue involves an edge case that allows an end user to delete a Knowledge Base article, as documented in bug 15102. Successful exploitation of this vulnerability could result in the loss or unavailability of important information for the organization. This could potentially lead to decreased productivity and increased helpdesk requests. It is strongly recommended that affected organizations update to the latest version of SysAid as soon as possible to mitigate this risk.

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