Client Success and Intelligence Services

Recorded Future offers comprehensive customer success and intelligence services from our team of experts to deliver immediate and ongoing value to clients. Maximize your intelligence investment at every stage of the journey with our dedicated onboarding and enablement programs, advisory resources, and on-demand support, training, and practitioner community.


Your Partner in Deploying Intelligence Across the Enterprise

Deployment Onboarding

Unleash the full potential of the powerful platform Recorded Future has to offer right from the beginning with guidance from your dedicated Onboarding Project Manager. Your tailored onboarding is designed to meet your organization’s business objectives and security goals in order to help you quickly realize security outcomes while setting you up for long-term success.


With tons of resources at your fingertips including best practice playbooks and guidance on how to implement intelligence across the enterprise, you’ll be set up for success with Recorded Future. Your Customer Success Manager is there for you every step of the way with useful resources and recommendations for tuning your implementation to maximize actionable intelligence, saving you time and effort, and maximizing the value from Recorded Future.

Threat Intelligence Services

Work with our Intelligence Consultants, Architects, and Engineers who provide elite expertise alongside the world's largest intelligence platform. With service offerings to fit the needs of every client, Recorded Future provides expertise, capabilities, and tradecraft best practices to deploy intelligence across the enterprise and advance security program maturity.

Recorded Future University

Develop your skills via live, instructor-led training and eLearning for both the Recorded Future Platform and intelligence tradecraft. Recorded Future University provides best-in-class training, education, and certifications through innovative workshops and courses that unlock the power of applying intelligence where you need it most.

Multi-channel Platform Support

24x7 access to technical analysts available when and how you need it. Clients always have a resource available to help accomplish what they need to put the Recorded Future intelligence platform to work.

Client Exclusive Community

Access to the world’s largest network of practitioners for knowledge exchange. You’ll have access to discussion forums, exclusive content programs, and the best practice resource centers to maximize capabilities of your intelligence deployment.

"We would recommend the solution because of the uniqueness of the product itself but also the people at Recorded Future. It is very easy to get in touch and to get someone to support our problems and initiatives.“


"Great experience working with Recorded Future! From onboarding to execution; everything was smooth and the service is truly exceptional."

Gartner review

"TI Platform that feels like 'Google Search' for CTI. You need to learn few steps through their University Programs (Free) and Support, and you will have a great platform to work on your CTI."


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