Heartbleed: Important Security Message for All Recorded Future Users

Earlier this week, a serious flaw called Heartbleed (CVE-2014-0160) was found in a security library used by many software products and online services, including Google, Yahoo, Amazon, and Facebook. Recorded Future engineers immediately investigated and confirmed our products were patched for this vulnerability.

Recorded Future backend systems were not directly affected. However, requests to our website passed through vulnerable systems (load balancers and proxy servers) during the more than two years this bug went undetected, and therefore may have been exposed.

There’s no evidence any private customer information was compromised, but we do advise you to change your Recorded Future password. It’s important to use a strong password which you don’t use on any other websites or services.

You can change your password via your user settings after logging in to Recorded Future. Please find help on changing your Recorded Future password here.

For questions or concerns, please refer to our support center.