Recorded Future and ServiceNow: Empowering Security Teams With Real-Time Incident Detection
As organizations adopt new technologies, support a globally dispersed workforce, and expand more services to the cloud, the attack surface grows exponentially.
Most days, security operations and incident response analysts find themselves frantically “swivel-chairing” to perform a host of manual tasks. Moving quickly between collecting data, triaging alerts, weeding out false positives, prioritizing threats, and responding to critical alerts to remediate risk is just part of the job for these security professionals. However, this isn’t sustainable as the volume of security incidents surges.
Collecting contextual data related to an incident is time-consuming, and that data can be incomplete — especially when it comes from multiple sources of free or public information. With so many alerts lacking context or timeliness, teams are left with more alerts than answers — adding serious stress to already overworked analysts. Plus, centralizing all of that external information, along with analyst notes and investigation outcomes, is imperative to avoid duplicative work, inefficiency, and missed opportunities to reduce risk.