CVE-2024-12443

Summary

CVE-2024-12443 is a stored Cross-Site Scripting (XSS) vulnerability affecting the CRM Perks plugin for WordPress, which integrates with Zendesk, Freshdesk, and HelpScout. The issue lies in insufficient input sanitization and output escaping on user-supplied attributes in the plugin's 'crm-perks-tickets' shortcode. This flaw allows authenticated attackers with contributor-level access or higher to inject malicious web scripts. These scripts will execute whenever a user accesses a manipulated page, potentially leading to unintended actions or data exposure.

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