Threat Intelligence 101

How Enterprises Can Help Employees Prevent Ransomware Attacks

Posted: 26th September 2024
By: Esteban Borges

Ransomware attacks are a growing threat to enterprises, often exploiting the weakest link in cybersecurity—employees. Cybersecurity awareness is crucial for preventing these attacks. In fact, human error plays a role in approximately three-quarters of all breaches, with many incidents stemming from phishing and social engineering tactics​. This makes it essential for companies to take proactive steps to educate and equip their workforce with the knowledge and tools to prevent ransomware.

In this article, we will cover the top strategies and actionable tips that enterprises can implement to help their employees prevent ransomware attacks.


Top Ways Organizations Can Help Employees Prevent Ransomware Attacks in Enterprises


Train Employees

Preventing ransomware attacks requires a well-trained workforce. Through comprehensive security awareness training enterprises can build a strong human firewall. Comprehensive cybersecurity training programs train employees to recognize and respond to ransomware threats.

These programs should cover a lot of ground, including phishing email recognition, malware identification, and regular training updates. Adding interactive training modules and simulated phishing tests will boost overall security.

Phishing Attack Recognition

Phishing emails are one of the most common delivery methods for ransomware attacks. These emails create a sense of urgency to get the recipient to act fast, allowing cybercriminals to gain access to systems without the recipient verifying the sender’s info. Employees must be trained to recognize these social engineering tactics and verify the email attachments before opening them. Using real-world ransomware examples in training will help employees understand and respond to phishing attempts.

Phishing tests train employees to recognize and respond to threats. Testing employees with phishing scenarios regularly will get them ready and able to identify suspicious communications. Adding these to regular training will reduce the risk of a successful ransomware attack.


How To Detect Phishing Emails


Malware Identification

Knowing the different types of malicious software and how they work is key to preventing ransomware infections. Ransomware encrypts files so they can’t be accessed without a decryption key. Unexpected file extensions can be a sign of malware. Ransom messages and slow system performance are other indicators. Employees should know what to look for and how to respond.

Preventing malware infections is a combination of being vigilant and proactive. Keeping software up to date, avoiding suspicious downloads, and not clicking on unknown links are best practices. Training employees on these will reduce the risk of malware and ransomware infections.

Regular Training Updates

The threat landscape is changing and so should your training programs. Updating your training regularly will keep employees aware of the latest emerging threats and new ransomware tactics. Reinforcing training practices will keep your security posture strong.

Companies can measure the success of these programs through employee feedback and incident response.

Train Employees to Be Email-Aware

Email is one of the most common delivery methods for ransomware so being email aware is key. Updating and training employees on email security will strengthen defenses against ransomware.

Encourage employees to scrutinize email content and attachments and have clear reporting protocols in place.

Suspicious Phishing Emails Reporting

Employees should document and report suspicious emails to their security team including the sender’s email and email content. A dedicated channel for reporting suspicious emails will get a quick response and mitigation. Verifying email content and sender before interacting with attachments will reduce risk.

Clear reporting protocols are key to mitigating threats. Reporting suspicious emails quickly will reduce the risk of ransomware infections and overall security.

Training should include instructions on how to use reporting tools to make it easy for employees to alert the security team.

Malicious Attachments

Ransomware is often delivered via email attachments disguised as legitimate communications like invoice scams. **Employees should verify email attachments are from a legitimate source before opening them. **If they receive unexpected or suspicious attachments they should not download or open them. Common file types used for malicious attachments are .exe, .zip and .docm. Ransomware groups use these to compromise systems.

Training employees on the risks of enabling macros in documents that can run malicious scripts is important. Email filtering systems can block known malicious attachments before they hit users’ inboxes. Implementing these will reduce the risk of ransomware infections from malicious email attachments.

Strong Password Policies

Password management policies will prevent unauthorized access and reduce the risk of data breaches. Strong passwords will prevent unauthorized access and get you access to subsequent data breaches.

Implementing these will strengthen overall security and protect sensitive info from cybercriminals.

Unique Passwords

81% of hacking-related data breaches are due to stolen passwords. Automation tools can hack existing accounts with lists of stolen passwords. A culture of security is key to effective corporate password policies. Employees should be encouraged to use unique passwords for different accounts to prevent unauthorized access.

A common problem with forced password resets is employees will modify previously used passwords, reducing password uniqueness. Organizations should have policies that require completely new passwords, not minor modifications of old ones to address this. This will reduce the risk of account compromise from phished credentials.

Multifactor Authentication

Multifactor authentication (MFA) adds an extra layer of security by requiring users to verify their identity through multiple methods. 93% of organizations experienced two or more identity-related breaches in the past year. Implementing MFA will reduce the risk of account breaches from weak or stolen passwords. MFA is an extra verification step beyond just a username and password.

Implementing MFA will strengthen overall security. This extra layer of security will make it harder for cybercriminals to access sensitive data.

MFA should be encouraged to prevent ransomware and protect digital assets.

Advanced Security

Advanced security measures, including endpoint protection, are key to preventing various types of cyber attacks, including ransomware. These are antivirus software, intrusion detection systems (IDS), and virtual private networks (VPNs). Implementing these will strengthen overall security and against evolving threats.

Antivirus Software

Antivirus software prevents ransomware by scanning for known signatures and behaviors through effective malware detection. Make sure the antivirus software is updated. This is important for new and evolving ransomware. Update antivirus regularly to stay protected against the latest ransomware threats.

Add firewalls to antivirus solutions to strengthen overall security against ransomware. A ransomware response plan should have the following components: system hardening, detection, and recovery.

Antivirus software with other security measures will be a strong defense against ransomware.

Intrusion Detection Systems (IDS)

Intrusion Detection Systems (IDS) secure the network by monitoring network traffic and system activities for attack signs and alerting administrators. IDS will identify suspicious activities in network traffic and alert for potential ransomware threats.

An incident response plan should have procedures for detection, analysis, containment, and eradication of ransomware incidents. Open-source databases will allow security analysts to correlate indicators of compromise from other organizations. Using these will help detect and respond to ransomware threats.

Virtual Private Network (VPN) Usage

Virtual Private Network (VPNs) adds an extra layer of security by encrypting data, especially when using public Wi-Fi. Using a VPN will protect sensitive data from being intercepted on unsecured networks. VPN will protect sensitive data by encrypting internet traffic making it harder for attackers to intercept information.

Cybersecurity Awareness Culture

A proactive approach to cybersecurity is key as human error is the leading cause of data breaches, making a strong security culture essential. Cybersecurity awareness through employee education will strengthen overall security and mitigate threats.

Ongoing Education

Ongoing education will have a well-informed workforce that can detect and mitigate ransomware threats, enhancing overall security awareness. Malicious attachments can look like legitimate documents like invoices or reports so awareness is key to prevention. Updating training materials and ongoing education will ensure employees are equipped to handle new threats.

Phishing Simulation

Phishing simulation will create practical phishing awareness among employees and overall cybersecurity awareness. Train employees to identify phishing emails and suspicious links to prevent ransomware infection. Phishing simulation will encourage continuous improvement and readiness, to adapt to evolving phishing tactics.

The procedure for reporting suspicious emails will ensure threats are reported to the security team immediately. Include phishing simulation in regular training to recognize and report phishing attempts and reduce ransomware risk.

Incident Response Plan

An incident response plan will outline the steps to take during a ransomware attack to contain and recover from the crisis, ensuring effective incident management. Post-incident analysis will refine the response and prevent future ransomware attacks.

Clear procedures and communication channels will ensure a quick and coordinated response to ransomware incidents.

Immediate Action Steps

**Disconnect affected systems from the network to prevent ransomware from spreading further. **Employees should isolate affected systems to limit ransomware spread during incidents. If disconnecting from the network is not possible, power down compromised equipment but this may affect evidence collection.

Do not restart infected devices as this will erase valuable data for forensic analysis. Document the ransom note by taking a photo as this will help in recovery and communication with authorities.

Following these immediate action steps will contain and minimize the impact of ransomware attacks to prevent ransomware attacks.

Communication Procedure

Establish procedures for reporting suspicious activity and emails to the security team immediately. Encourage employees to use this procedure whenever they see potential cyber threats or suspicious activity. Outline steps for employees to follow if they suspect ransomware infection.

All employees must understand the importance of communication during ransomware incidents to minimize damage. Clear and effective communication will enhance incident response and minimize ransomware impact.

Back up Critical Data

Regular backups will reduce data loss and downtime during a ransomware attack, facilitating quick data recovery. Strong backup will protect critical data and business continuity in case of ransomware infection.

Backing up critical data will allow organizations to get back up and running and minimize ransomware impact. When addressing data backup, Allan Liska says:

“What I think started to happen is it started to sink in, and that more people were doing this, which meant fewer people were paying the ransom”

which is a good sign showing that organizations want to have their data safe.

Backup Frequency

Set a backup frequency that matches the organization’s data generation to reduce maximum data loss. More frequent data backup will reduce maximum data loss during ransomware events. Regular backup is key to minimizing data loss and downtime during ransomware attacks.

Having a regular backup schedule will ensure critical data is always protected. This proactive approach will maintain business continuity and reduce downtime during ransomware attacks.

Backup Storage

Store backups securely so they won’t be compromised during ransomware attacks. Download files only from trusted sources to reduce the risk of introducing ransomware that will affect backup integrity. Back up regularly and store in a secure location to ensure data integrity and availability. Like Liska states,

"Hey, you need to do backups in order to protect yourself from ransomware, and they can't just be backup sitting on your network because the ransomware actors will find those and they will encrypt them.”

Doing this will reduce backup compromise during ransomware incidents. Backups stored securely and updated regularly will protect critical data and business will continue to run even during ransomware attacks.

Use Threat Intelligence

Using threat intelligence will keep the organization informed of the latest ransomware threats and the evolving threat landscape, allowing for proactive measures to counter them. Using a threat intelligence platform and working with security experts will enhance overall security and protect against evolving cyber threats.

Work with Security Experts

Working with cybersecurity professionals will give you a tailored approach and in-depth knowledge to strengthen your defenses against ransomware. Engaging with cybersecurity professionals will give you tailored assessments and will improve your readiness against ransomware threats.

Working with security experts will strengthen defense against ransomware through specialized knowledge and strategic guidance. This will lead to better and faster cybersecurity practices, and reduce ransomware attacks.

Be Informed

Security teams need to be updated regularly on ransomware threats. Regular updates on threats and vulnerabilities is key to having effective security against ransomware. Be informed of the latest ransomware tactics so the organization can adapt security measures to new threats.

Update security teams regularly with the latest threat intelligence and new vulnerabilities will maintain proactive security and will identify new vulnerabilities. This continuous stream of information will keep organizations always ready to defend against the latest ransomware threats.

How can employees help prevent ransomware attacks?

Employees can help prevent ransomware attacks by undergoing cybersecurity training, identifying phishing, avoiding suspicious attachments, and following strong password practices. Together we can make our workplace safer!

What to do immediately after ransomware is detected?

Do it now by disconnecting affected systems from the network to prevent further damage and isolate compromised devices. Don’t restart the infected device and document the ransom note for future reference!

Why are regular backups important in ransomware prevention?

Regular backups will minimize data loss and downtime during ransomware attacks, so you can get back to business quickly. Be proactive and protect your data!

How does multifactor authentication help?

Multifactor authentication will add an extra layer of verification, making it harder for unauthorized access due to weak or stolen passwords. Use this powerful tool to secure your accounts!

Summary

In summary, to prevent ransomware attacks you need to have a multi-layered approach that includes employee training, email vigilance, a strong password policy, advanced security, and a cybersecurity awareness culture. By having an incident response plan, backing up critical data, and using threat intelligence, organizations will enhance overall security and reduce ransomware risk. Proactive and continuous education is the key to stay ahead of cybercriminals and protect your business from ransomware.

Want to see how to improve your security posture using actionable intelligence? Request a demo of Recorded Future and learn how our platform may enable your team to mitigate ransomware threats.

Esteban Borges
Esteban Borges

Esteban is an IT professional with over 20 years of experience, specializing in hardening systems and networks, leading blue team operations, and conducting thorough attack surface analysis to bolster cybersecurity defenses. He's also a skilled marketing expert, specializing in content strategy, technical SEO, and conversion rate optimization. His career includes roles as Security Researcher and Head of Marketing at SecurityTrails, before joining the team at Recorded Future.

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