Integration Spotlight: ServiceNow Security Incident Response and Threat Intelligence

Rapid Context for Faster Incident Response in ServiceNow

Product Overview

By harnessing Recorded Future’s rich intelligence in ServiceNow, teams can improve efficiency, resolve incidents faster, and make more confident decisions.

Recorded Future delivers threat intelligence to arm security and IT teams using ServiceNow Security Incident Response and Threat Intelligence applications with real-time information to simplify their workflows, identify incidents earlier, and confidently prioritize risks.

Overcome Challenges Through Integration

As the attack surface grows, so does the abundance of security incidents, which places added stress on already overworked security professionals. To effectively and quickly respond to incidents each day, SOC and Incident Response teams need a way to prioritize which incidents to focus on first so they can optimize their effort for maximum risk reduction.

However, collecting contextual data related to an incident is time consuming, and the data can be incomplete when relying on multiple free or public sources of information. Plus, centralizing all of that external information, along with analyst notes and investigation outcomes, is imperative for avoiding duplicative work, inefficiency and missed opportunities to reduce risk.

Integration Description

Resolve incidents faster with actionable context at your fingertips. Recorded Future delivers threat intelligence to arm security and IT teams using ServiceNow Security Incident Response and Threat Intelligence applications with real-time information to simplify their workflows, identify incidents earlier, and confidently prioritize risks.

Recorded Future’s real-time natural language processing automatically summarizes information on more than a billion threat-related entities while providing full access to the original sources of intelligence. ServiceNow clients can now access Recorded Future’s intelligence within ServiceNow Security Incident Response and Threat Intelligence applications to correlate and analyze their internal risk data with the widest breadth of open, technical, and dark web sources.

Recorded Future empowers ServiceNow clients with real-time incident detection, as risks usually originate or are first reported outside of your network. Recorded Future works as your sensor in the web — monitoring and alerting on risks related to your company, such as newly registered typosquatting domains, leaked credentials found on the dark web, and suspected phishing emails.

This integration requires Recorded Future’s free Security Operations Foundation Framework application for ServiceNow.

Learn about our ServiceNow integration for Third-Party Risk Management.